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Proposal for Water Center

Know which ad made the phone ring.

A call desk that guides every call, tracks every lead and keeps none waiting, for Colombo and Kurunegala.

ColomboKurunegalaසිංහලதமிழ்English

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What we provide

Three things, one system.

Track every call

See which ad, flyer or listing made each call, in each city.

Guide every call

One-tap buttons and a live call sheet, in Sinhala, Tamil or English.

Follow up every lead

Every call ends with a task. Missed and warm leads are chased.

What you will get

A desk your team uses on every call.

  • Handler desk with a live call sheetThe handler taps what the caller needs. The sheet shows what to ask, offer and say.
  • Follow-up queueQuotes, visits, callbacks and missed calls become tasks, with calendar reminders.
  • Cost per lead by sourceAd-platform reports plus an optional end-of-call tap show which part of your LKR 100,000 earns calls.
  • Call log and coachingEvery call by branch, with scripts in three languages. Transcripts are an optional add-on.
Handler desk
Calls186
Answered92%
Leads74
TAPBorewell pump · KurunegalaHot 82
ASKHow deep is the well? Tank size?2 of 6
TASKSend the quote within 2 hoursDue

Sample data

How COREFRAME delivers it

Four phases, about eight weeks to go live.

Week 1

Map

We review your calls, ads and branches, then plan the system.

Weeks 2–3

Design

You see and approve every screen before we build.

Weeks 4–7

Build

Numbers, handler desk, follow-ups and reports, tested on real calls.

Week 8 on

Operate

We monitor, tune and review it with you every month.

Your data and deployment stay yours Transcripts are optional, added only if a model passes a test on 20 of your real calls Callers are told when a call is recorded

What we need from you

Six things in the first week.

20 sample calls

Real recordings, with consent. This is how we pick a transcript model, if you want one.

Real numbers

Calls a month, ad spend by channel, and your average invoice. These replace our placeholders.

Account access

Google Ads, Meta, Business Profile and website admin, so every source can be reported.

Branch lines

The Colombo and Kurunegala numbers calls will forward to.

One owner per branch

A manager who checks the follow-up queue every day.

Your calendar

A work Google or Outlook calendar, so follow-ups land as reminders.

Why these. They turn the demo's sample figures into your real ones, and they decide the targets we agree at the end of the pilot.

Your data stays yours. Recordings are used only under a recording notice, and only for your system.

Costs

Start with a pilot. Pay the rest once it works.

PILOT · 30 DAYS
150,000LKR

Two branch numbers, two branch logins, the handler desk, the follow-up queue and a 20-call model test. Credited to setup.

SETUP · ONCE
550,000LKR

The full system for both branches. LKR 400,000 is due after the pilot credit.

MONTHLY
45,000LKR

From go-live. Platform, monitoring and a monthly review.

Setup payment. 40% at kickoff (LKR 160,000), 30% at design sign-off (LKR 120,000), 30% at go-live (LKR 120,000).

Usage at cost. Number rental and call minutes are billed at cost, with a monthly cap agreed before we start. Transcription costs nothing unless you switch it on. Taxes as applicable.

Next step

Book a system audit.

  1. A call with both branch managers to review your numbers.
  2. Sign the pilot. It starts within a week.
  3. Day 30: your report, the model test result, then go or stop.

Contact

coreframeagency@gmail.com

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